CRM manager offers public and private technical training classes...we can help your company create the ideal training solution to fit your needs and budget.

Training Classes Available

Introduction to Salesforce Administration & Configuration (SPADM-203)

This class is specifically to help students prepare for both the Salesforce Certified Administrator exam and the Force.com Certified Developer exam. This class is an alternative to both the Administration Essentials for New Admins (ADM 201) and the Building Applications with Force.com and Visualforce (DEV401

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Implementing Salesforce Communities (SPCC-201) 

The class will introduce all the key concepts necessary to properly configure a Salesforce Community including but not limited to: Security Settings, Portal Licenses, Custom Profiles, Sharing Settings, Organization Wide Defaults, Roles & Role Hierarchy, Branding, Community Configuration, Deployment and Community User Management.

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Salesforce Certified Service Cloud Consultant Exam Prep Course (SPCON-101)

Stony Point developed this class specifically to help consultants prepare for the Salesforce Certified Service Cloud Consultant exam. A student in this class will learn how to be a Salesforce Service Cloud consultant.

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Salesforce Certified Sales Cloud Consultant Exam Prep Course (SPCON-102)

Stony Point developed this class specifically to help consultants prepare for the Salesforce Certified Sales Consultant exam. A student in this class will learn how to be a Salesforce consultant. Learn-More-button_1

Introduction to Force.com Development - Apex & Visual Force (SPDEV-205)

Stony Point developed this class to help experienced software developers quickly learn the basics of Apex and Visual Force. This class is an alternative to the Apex & Visualforce Controllers (DEV501) class offered by salesforce.com. The Stony Point version of the class offers relevant, real world programming examples, is delivered in less time, is available virtually and costs less.

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Introduction to Salesforce Analytics - Building Reports and Dashboards (SPRD-101)

A student in this class will learn the basic Salesforce object model, and how to create and secure reports and dashboards. The instructor will lead students through exercises to create tabular, summary, matrix and join reports. Students will learn advanced reporting functionality such as charting, report summary fields, bucket fields, conditional highlighting, advanced report filters and building custom report types. Finally, the student will learn how to create and run dashboards and schedule and email reports and dashboards.

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Introduction to Salesforce Analytics - Reports, Dashboards & Snapshots (SPRD-101A)

A student in this class will learn the basic Salesforce object model, and how to create and secure reports and dashboards. The instructor will lead students through exercises to create tabular, summary, matrix and join reports. Students will learn advanced reporting functionality such as charting, report summary fields, bucket fields, conditional highlighting, advanced report filters and building custom report types. Finally, the student will learn how to create and run dashboards and schedule and email reports and dashboards.

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Salesforce & Force.com for Technology Leaders (SPTL-101)

This class is designed for technology managers, business analysts, software architects and technology leaders who are responsible for the success of a Salesforce or Force.com implementation.

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