Application Type: Cloud CTI Solutions for Contact Center & Inside Sales Teams
NewVoiceMedia's CTI solution ContactWorld makes Contact Center integration seamless. 99.999% up-time, click-to-dial and call tracking means that never before has keeping in touch with your connections whilst on the move been so easy via CTI
- Integrated with Service Cloud (for your contact center) and Sales Cloud (for your sales teams)
- Uses Open CTI so works on any internet connected device
- Routes on data in any field on any object (e.g. leads, contacts, accounts or cases) plus reliable click-to-dial technology. Meaning we provide the best solution for Global Cloud Contact Center CTI integration. That's why we are the highest rated CTI app.