Salesforce Ventures Partner CRM manager Ranks Highest in Customer Satisfaction!
The Salesforce Ventures companies are a select group of implementation partners that Salesforce has specifically invested in. This partnership (est. 2010) has allowed us to become more competitive within the industry and continually grow and develop over the years. With a newly updated customer satisfaction score, the CRM manager team is excited to announce that we currently rank the highest among Salesforce Ventures partners with a customer satisfaction score of 9.7! Recently celebrating our 10-year anniversary, CRM manager has worked with 1000+ clients and has 1500+ implementations under our belt. Though a small, boutique firm, CRM manager is able to compete with larger firms due to the 15+ years of business process experience and knowledge our team brings to the table. Supported by a strong corporate culture that recognizes and rewards the power of teamwork, our goal is to work together to ensure 100% customer satisfaction. With hard work, determination, and the mindset that the client always comes first, our CSAT score is a reflection of that seamless teamwork. We believe this score of 9.7 is a testament to the amount of effort and expertise we possess, in addition to the amount of attention we give every one of our clients.
A recent client, Logan Capital, said of our team: “The experienced consultants at CRM manager have taken our ideas and successfully implemented them, thereby improving and enhancing the efficiency of our processes.”
Another client, Supreme Ortho, added: “CRM manager has been our Salesforce consulting partner in our ever-changing business, identifying our needs and recommending solutions to streamline our processes to maximize efficiency. We thank CRM manager for their partnership and look forward to their assessment of our future needs.”
As is evident from these reviews and many more, our experienced team works hard to ensure that each and every client knows that the needs of their organization are our first priority. Maximizing efficiency and streamlining processes are two of the main reasons that our customer retention rate is high; in combination with our managed services plan, which offers ongoing support, our customers feel well taken care of before, during, and after working with us.
Valley Preferred said of one of our consultants: Our CRM manager consultant always provides excellent customer service. His knowledge, professionalism and ability to relate to all levels of experience and in some cases, inexperience, make working with Salesforce a joy.
Therefore, as CRM manager has shown time over time for the past 10 years, our combination of a knowledgeable sales team, experienced consulting team, and long-term support makes for a successful partner in your next Salesforce project!
For information on how we can benefit your company, contact us!