How Payers, Providers and Medical Device companies are using salesforce.com to deliver a better Patient Experience

For healthcare payers, providers and medical device companies, it is no longer just about delivering care; it is about transforming the patient experience. In today’s marketplace patients have more information at their fingertips, and there are an increasing number of options on where and from whom they receive their care. Payers, providers and medical device companies should embrace and take advantage of the new tools available like social media, collaboration applications, cloud-based patient knowledge base, and more. The payers, providers and medical device companies that take advantage of these tools will be able to connect and collaborate with their patients in new ways, and as a result, ensure that they are delivering the best possible patient experience.To see how payers, providers and medical device companies can leverage these new tools, we invite you to watch this video

BlogChris Conroy