Case Study

Boys & Girls Clubs

“It was great to work with Simplus on ideas on features and processes that could enhance our organization.”

Nadine Durkee | Boys & Girls Clubs

At a Glance

When the legacy system used by the Boys & Girls Clubs of Silicon Valley moved from an installed software to the Cloud, the decision was made to switch to Salesforce. Simplus was contracted to perform the implementation.

Services Provided

Implementation Services | Consulting Services |Training Services

The Challenge

Moving from Legacy to Salesforce

The Boys & Girls Clubs of Silicon Valley was using an antiquated system. It required manual data entry and did not have a user-friendly interface. This caused increased time and effort by the staff to track donors and donations.

In addition, reporting had to be done manually, which left limited visibility into the data. The manual reporting process was time-consuming, and with manual data entry, the accuracy of the reports was often in question.

After researching several CRM tools, Salesforce was chosen as the best option. We were chosen due to the personalized nature of our project management approach.

action-container-conveyor-1267338-1-600x350
action-container-conveyor-1267338-1-600x350

The Boys & Girls Clubs of Silicon Valley was using an antiquated system. It required manual data entry and did not have a user-friendly interface. This caused increased time and effort by the staff to track donors and donations.

In addition, reporting had to be done manually, which left limited visibility into the data. The manual reporting process was time-consuming, and with manual data entry, the accuracy of the reports was often in question.

After researching several CRM tools, Salesforce was chosen as the best option. We were chosen due to the personalized nature of our project management approach.

I decided on Simplus because they seemed easy to work with and I liked the personalized attention they gave us. Some of the other consultants were going to just to data transfer, but not walk us through the process and personalize to our needs.

Nadine Durkee, Director of Resource Development

About Boys & Girls Clubs

BGCSV takes a holistic approach to creating well-rounded, content, and healthy youth and aims to provide programs and services that speak to all aspects of a child’s development. To achieve these goals, comprehensive curricula are provided within Core Enrichment Program Areas that address the academic, linguistic, and cognitive growth, as well as the emotional and social needs, of youth.

Headquarters: Milpitas, CA
Industry: Nonprofit
Website: www.bgclub.org

I didn’t even know the possibilities coming into Salesforce. It was great to work with Simplus on ideas on features and processes that could enhance our organization.

Nadine Durkee, Director of Resource Development

The Outcome

McAfee-Case-Study-Simplus

BGCSV needed to move from their outdated system to Salesforce. After an analysis and design phase, we began with setup and configuration before moving into data import and consulting.

Because this was a fresh instance of Salesforce, we were asked to provide guidance on best practices and business processes. This included enhancements, features, and reporting that were recommended based on the unique needs of BGCSV.

As a result of the Salesforce implementation, reporting time was reduced by 80%, and data entry time was reduced over 50%.