Ongoing Consulting
The CRM manager Extended Services Plan (our on-going consulting services) offer an affordable consulting program to manage your salesforce.com application and offers the necessary strategic support over time. The Plan provides up to a certain number of consulting hours each quarter to ensure you are taking complete advantage of salesforce.com’s award-winning functionality and realizing a high adoption rate throughout your organization.
With our extended services we can serve as your salesforce.com administrator or we can complement your internal resources and enable you to maximize the power of salesforce.com. Each year as salesforce.com releases new versions and new AppExchange solutions , you have an opportunity to enhance your CRM system and become more productive and responsive to your customers. Having a certified professional customizing and enhancing salesforce.com for your specific business enables your sales, marketing and support teams to focus on what they do best.
Through our CRM manager Extended Services Plan, we offer the following:
- Research and implementation of salesforce.com best practices
- Field customizations and management of pick list options
- Data migration and import services
- Integration of 3rd party solutions within salesforce.com
- Development of custom reports and dashboards
- Training for new and existing users
- Responsive end-user support
Most of our clients take advantage of our multiple services offerings — beginning with CRM manager Services and/or QuickStart and then migrating to a CRM manager Extended Services Plan for ongoing consulting.
