Services
CRM manager uses a consultative approach to understand our clients. We offer a variety of services for any size company and provide expertise in Financial Services and Healthcare/ Life Sciences markets.
CRM manager offers the following salesforce.com services:
- Business Process Review and Report of Findings
- Research and implementation of salesforce.com best practices
- Research and recommendation on AppExchange solutions
- Application customization
- Extending the force.com platform with native custom applications
- Field customizations and management of pick list options
- Data migration and import services
- Integration of third party systems with salesforce.com
- Development of custom reports and dashboards
- Training for new and existing users
- Assist in implementation of all salesforce.com upgrades (3 per calendar year)
- Responsive administrator and end-user support
CRM manager offers full Implementation Services utilizing our Structured Implementation Program (SIP), which provides a complete set of implementation services from business process review through end-user training. CRM services are also available for specific projects such as implementing advanced functionality, new AppExchange solutions, integration with back-office systems and/or training additional users.
We offer a cost effective approach to help organizations accelerate their transition to salesforce.com with a QuickStart program to get you up and running with a core set of out of the box functionality in a matter of few days.
Additionally, our on-going consulting and administrative services offer an affordable consulting program that manages your salesforce.com application and also offers the necessary strategic support to ensure you are taking complete advantage of salesforce.com’s award-winning functionality and realize a high adoption rate throughout your organization.
With our extended services we can serve as your salesforce.com administrator or we can complement your internal resources and enable you to maximize the power of salesforce.com. Each year as salesforce.com releases new versions and new AppExchange solutions, you have an opportunity to enhance your CRM system and become more productive and responsive to your customers. Having a certified professional customizing and enhancing salesforce.com for your specific business enables your sales, marketing and support teams to focus on what they do best.
Most of our clients take advantage of multiple service offerings — beginning with a custom or QuickStart implementation and then migrating to the CRM manager extended services plan for ongoing consulting.
