E-newsletter - CRM Manager® - Realizing your SaaS Success™

SaaS insights that drive business value

October 2009

Elsevier Business Intelligence, a leading publisher of science and health information, was formed following the combination of three businesses — F-D-C Reports, Windhover Information and MedTech Insight.  The consolidation brought forth challenges including combining the cultures of three organizations as well as addressing disparate business processes tied to legacy systems.  The ultimate goal was to adopt a CRM system that would properly transition and support the sales and marketing activities of the... three legacy systems while overcoming obstacles to user adoption due to a user community with emotional ties to their current processes and systems. Gerry Stoia, President at EBI, explains how EBI overcame the challenges of merging business systems, and how CRM manager aided in establishing a single solution. Learn more >>


Join us at our local Cloud event to find out about the salesforce.com Service and Custom Cloud. Learn More

 

Get exceptional document generation and reporting from AppExtremes. Learn More

 

Donated offerings and grant opportunities for nonprofits. Learn More


Analyst Insights -- Is the enterprise market tipping towards SaaS? Learn More

 


   
Quick Hits
CRM manager announces hiring of veteran technology executive Gopal Gorthi as CTO
A Philadelphia firm finds success by structuring its services and seizing opportunities
CRM manager's Morning in Cloud Event on October 20 to reveal salesforce.com capabilities beyond SFA/CRM. Register today!
Check out Act-On and InsideView, the newest CRM manager AppExchange partners
See how Google apps are taking on Microsoft Office by seizing a great opportunity

CRM manager: Realizing your SaaS success™. (610) 889-2050 or info@crm-manager.net | CRM manager is a leading SaaS implementation and integration firm that specializes in salesforce.com and Google Enterprise solutions. As a full-service consulting partner, CRM manager empowers organizations by driving business value through a disciplined approach, innovative on-demand technology, and strong business expertise.


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