Management Team
Andy Atkins
Founder and Managing Partner
Andy is the founder and managing partner of CRM manager. In 2004, Andy became a certified salesforce.com partner and since that time has been involved in over 200 salesforce.com implementations and consulting projects throughout the US.
Andy has more than 25 years of executive and entrepreneurial experience, founding his first company, ExecuTrain of Philadelphia, a software training company, in 1990. He established it as one of the first ExecuTrain franchises in the world, and from 1990 through 2003, Andy led the company to become one of the largest and most successful ExecuTrain franchises in the world. In 2002, Andy headed a group of four ExecuTrain franchise owners that purchased the assets of the ExecuTrain Corporation from IDG Corporation. He served as chairman of the board of ExecuTrain Corporation until 2004. Shortly thereafter Andy sold his franchise, ExecuTrain of Philadelphia, to a venture capital firm from New York. Andy began his career in 1981 as a successful account executive with Xerox Corporation and in 1987 he joined Oce Corporation, where he held various sales management positions. Andy holds a B.A. in political science from Penn State University.
Tom Behlau
Managing Partner
Tom has over 30 years of experience, with extensive operations, management, and entrepreneurial expertise in the Technology, Information Services, and Hardware/Software Industry. Tom possesses a demonstrated ability to position and deploy technology for the competitive advantage of a specific business situation and to effectively integrate those solutions in a timely and cost-effective manner.
In 1988, Tom founded Information Technologists, Inc (named changed to Actium Corp. in 1995), which was a Systems Integration, Hardware/Software reseller, and Training Organization. At the time of selling the business in 1995, revenues were at the $80 Million Dollar level, with over 400 employees and offices in 7 cities. In 2000, Tom founded IT Systems Integration Company; Anexinet Corp. Tom sold his interest in the business in 2005, at which point revenues were at the $18 Million Dollar level, with over 100 employees and offices in 3 states.
Gopal Gorthi
Chief Technology Officer
Gopal brings over 20 years of experience with application and software development — including extensive force.com development, integration technology, as well as enterprise technical architecture. Having worked with companies like BMW, Novartis Pharmaceuticals and CIT Group, Gopal has encountered a host of challenges that have prepared him well for the solutions sought by CRM manager customers. As more companies move their business processes to the force.com platform, Gopal can swiftly develop and implement strategies that leverage the platform and streamline business processes. With many years of development experience behind him, he can achieve more robust force.com solutions and build applications that provide value to entire the cloud computing community. Gopal received his Master’s degree in Computer Applications at Bharathiar University.
John McCloskey
Senior Vice President, Client Services
John McCloskey has over 15 years of experience in consulting, technology and delivery management. Most recently, McCloskey served as Vice President at Fujitsu America where he managed the salesforce.com practice for North America – taking it from 20 consultants in 2005 to over 100 in 2009. John has significant experience formalizing project methodology, engagement management structure and project best practices for technology-based solutions that have benefited various types of Fortune 1000 and SMB organizations including call centers, financial institutions and insurance companies. At CRM manager, John will focus on delivery excellence; customer satisfaction and developing the skills of his consulting team to better serve CRM manager’s clients. John has a BS in Business Administration from Miami University.
Anthony Severino
Senior Vice President, Sales & Marketing
Anthony has over 30 years experience in sales, marketing and management in the technology industry. Anthony enjoyed an 18 year career with Xerox Corporation holding various technical, sales and management positions. In addition to the valuable sales training and management experience, he credits his tenure at Xerox for his obsession with customer satisfaction.
In 1999, as co-founder and President/CEO of ScreenDreamer, LLC, Anthony experienced the successes and challenges of developing, nurturing and growing a company from 2 to 35 employees and hundreds of satisfied customers. In 2002 ScreenDreamer adopted salesforce.com CRM for its sales team. Becoming one of Salesforce.com’s first partners and resellers, the company created a real estate version of salesforce.com’s CRM integrated with its website technology. Anthony led ScreenDreamer’s salesforce.com CRM practice. Prior to joining CRM manager, Anthony worked as Director of Sales & Marketing for MAS Products where he launched a new product, developed, implemented and managed the company’s sales and marketing plan, and implemented salesforce.com CRM, driving double digit growth in an industry experiencing an 80% decline.
Anthony has a reputation for building high performing teams and strong customer relationships. He understands the importance of creating repeatable business processes and management using CRM. He is excited about helping clients improve their results implementing salesforce.com CRM.
